Money recovery

How to Read a Rate Confirmation Line by Line

A rate con takes under a minute to sign and 30 days or more to live with. The 10 clauses to read, a 2-version example with a $225 gap and the message to send before the truck rolls.

A rate confirmation page with six lines of text, two of them highlighted as red flags and labelled payment terms and deductionsRate conPayment termsDeductions

Why this matters. You sign a rate confirmation in under a minute and live with it for 30 days or more. The rate con is also the document the broker's accounts payable clerk checks your invoice against. If you bill something the rate con does not mention, the clerk has no reason to pay it. So the page does two jobs: it sets the price, and it sets what you may bill.

Not legal advice

We are not lawyers. Whether a clause can be enforced depends on your agreement and the rules where you operate. All loads, amounts and numbers in the examples below are invented. When a clause looks risky or the amount is large, ask a professional.

The ten clauses, in the order to read them

Read the whole page, not only the rate and the stops. For each clause below, find it first. If you cannot find it, that is the answer: ask.

Rate con clauses to scan before signing
ClauseWhat to look forQuestion to ask
Payment termsDays to pay and what starts the countDoes the clock start at delivery or at invoice receipt?
Quick payAny fee or percent for early paymentWhat is the exact fee and who decides eligibility?
Free time and detentionHours of free time, hourly rate, any capIs detention in this document at all?
Layover and TONUWhether they are named, and the amountsWhat happens if the load cancels after I arrive?
LumperWho approves it, what proof is neededWill you approve it in writing before my driver pays?
Fuel surchargeIncluded in the rate or listed apartIs the surcharge part of the number I see?
DeductionsChargebacks, offsets, admin feesWhich fees can be taken and on what grounds?
Claims wordingWho bears loss or damage, how a claim is filedWhere do I send a claim and what proof do you need?
Appointment rulesLate arrival penalties, check call rulesWhat is the penalty if the dock runs late, not me?
Parties namedWhich company is the broker, which is the shipperDoes the name match the authority record?

Source: MileCFO guide, rate con red flags before you sign. The questions are ours; the answers are in your document.

The clause you cannot find is a clause you may not have. If detention, TONU or lumper is not mentioned, do not assume it will be paid. Ask the broker to add it or to confirm it by email, and keep the reply.

Step 1: match the price

Compare the rate and the stops with what you agreed by phone or message. A different number is a stop sign, not a typo to fix later. Here is what one unread page costs.

Example data: cost of one unread rate con
LineAmount
Agreed rate$2,400
Rate on the document$2,250
Gap on one load$150
Same slip on 4 loads in a quarter$600

The 4 loads are an invented count. The point is the habit: a 30-second compare of the rate con with your message catches it before the truck moves.

Step 2: find the payment and extras clauses

Note the days to pay and the date they count from: delivery, invoice or receipt of paperwork. Then look for free time, detention rate, layover, TONU and lumper. If a charge is not named, assume you will have to argue for it. Our comparison of detention, layover, TONU and lumper shows how each is billed.

Step 3: watch for revisions

A load starts at one price. The broker adds a stop or raises the rate and sends a revision. The dispatcher signs it. Billing, working from the first email, builds the invoice from version 1. Compare the revision with the invoice line by line.

Example data: two rate con versions against the invoice
LineRate con v1Rate con v2 (signed)InvoiceGap against v2
Linehaul$2,100.00$2,250.00$2,100.00$150.00
Added stop-off$0.00$75.00$0.00$75.00
Fuel surcharge$140.00$140.00$140.00$0.00
Total$2,240.00$2,465.00$2,240.00$225.00

Invented load. 150 + 75 + 0 = 225, and $2,465 - $2,240 = $225. The signed revision governs here.

Nobody sees the $225 unless someone puts the two documents side by side. Name files by load number and revision, such as [load]-v2, and get every price change in writing before the truck rolls. The rate con vs invoice guide covers what to do when versions disagree.

Where the mismatches hide

When an invoice and a rate con disagree, the cause is usually one of these.

  • Old version. The invoice came from the first email, not the signed revision.
  • Per-mile math. Your odometer miles replaced the miles in the rate con.
  • Fuel surcharge. Missing, flat when it should follow an index, or from the wrong week.
  • Added stops. A stop-off added by phone and never written into a revision.
  • Accessorials. Allowed, earned and never put on the invoice.
  • Rounding and typos. A few dollars off, repeated across many loads.

Step 4: ask in writing

Send one email with the questions and save the answer with the signed rate con. A reply by email counts as a record.

Subject: Rate con questions, load [number] Hi [name], before I sign, please confirm in writing: 1. Payment terms: [days] from [delivery / invoice receipt]. 2. Detention: [free hours], then [rate] an hour. 3. Lumper: approved by you in writing before my driver pays. Thanks, [your name], [company]

Four ways people lose on a rate con

  • Signing from the phone. Small print is hard to read there. Open it on a larger screen or print it.
  • Trusting the earlier message. The rate con replaces the chat. If they differ, the document is what the clerk checks.
  • Skipping the party names. The company on the rate con should be the one you checked. See double brokering.
  • Leaving questions for later. After pickup you have less say.

The broker red-flag checker does a similar pass on what you can see about a broker. To find out whether your last 20 loads were invoiced the way the rate con says, send them to us.