Revenue recovery
Trucking revenue recovery: money your trucks earned and nobody paid
Most small carriers write off a little on every load: an hour of detention nobody billed, a lumper receipt that was never reimbursed, an invoice a few dollars under the rate con. We find those items, line up the paperwork that proves them, and you decide which ones to pursue.
Where it leaks
Nine places earned money goes missing
Each row is something we check. The formula uses terms from your own rate confirmation, not a market average.
| Item | How the amount is worked out | Proof that holds up |
|---|---|---|
| Detention | (hours on site minus free hours) x agreed hourly rate | Rate con terms, signed in and out times on the BOL or a check-in record |
| Layover | Layover days x agreed layover amount | Rate con terms, dispatch messages showing the hold, gate times |
| Lumper | Lumper receipt plus fees, minus amount reimbursed | Lumper receipt, rate con lumper clause, broker approval |
| TONU | Agreed truck-ordered-not-used amount, minus amount billed | Rate con TONU clause, cancellation notice with time stamp |
| Extra stops and stop-off | Stops completed minus stops on the rate con, x agreed stop-off fee | Revised rate con or written approval, signed BOLs for each stop |
| Fuel surcharge | Surcharge written in the rate con minus surcharge invoiced | Rate con surcharge terms, invoice |
| Rate con vs invoice | Rate con total minus invoice total | Signed rate con, invoice |
| Short pay and deductions | Invoice total minus remittance, minus fees you agreed to | Remittance advice, invoice, the agreement that allows the fee |
| Slow pay | Days from invoice date to payment date, against the terms | Invoice date, payment date, payment terms |
Amounts are worked out from your documents. If the document is missing the item stays "evidence needed" and the amount is only potential.
How an item moves
Every item has one status and sits in one total
A claim is only called verified when the documents support it, and only called collected when payment shows up. Estimates never get mixed with cash.
Identified, evidence needed
We spotted a gap in the file. We list what proof is missing: signed times, a receipt, the rate con.
Verified, claimable
The documents match and the amount holds up. The item waits for you.
Your approval
You say yes or no. Nothing about money goes to a broker or shipper until you approve it.
Submitted, approved, collected
We track the claim until payment appears on a remittance or bank line. Only collected money is cash.
Rejected or closed
Some claims fail and some you drop. They stay in the record and out of the totals.
Potential
Might be owed. Identified or evidence needed. Not proven.
Verified
Documents support it. Cash is not received yet.
Collected
Payment seen. The only number that is cash.
What we cannot promise
- Any amount. Brokers and shippers can say no. Every figure on this site is a scenario or a illustrative example, never a guarantee.
- Old loads. Your contract or rate con may set a time limit for billing extras. We read the terms you give us. We are not lawyers.
- That we know your terms. If a rate con does not mention detention, there may be nothing to claim.
Pricing for recovery work is not set yet. It is scoped after the audit. See pricing.
How this differs from what you may know
- Factoring buys your invoices to speed up cash. It does not look for billing you missed. We do not buy invoices.
- Collections agencies chase old unpaid debt. We start earlier, with items that were never billed.
- Shipper-side freight audit checks what shippers paid carriers. We work for the carrier and look at your own billing.
- Dispatch services book and plan freight. We do not.
We work for the carrier
MileCFO is not a freight broker and not a dispatcher. We do not book loads, we do not negotiate your rates and we do not move freight. We look at loads you already ran and the paperwork behind them.
Questions
Do you contact my brokers?
Only with what you approve. Nothing about money goes to a broker or shipper until you say yes.
What proof do you need for detention?
Usually the rate confirmation with the detention terms, and signed in and out times on the bill of lading or a check-in record. Without times, many brokers decline. The detention evidence guide lists what helps.
Is the first audit really free?
Yes, the first audit on up to 20 loads is free. Anything after it is scoped and priced after you see it, in writing.
Do I need to change my TMS or give you logins?
No. We work from a loads file and the documents you send. We never ask for bank, TMS or ELD logins.
Where do I start?
With the free audit. It shows whether there is anything here worth pursuing.
See what your last 20 loads show.
One short form. We reply by email with the next step, and a one-page report follows. Free, no obligation.
Mon-Fri, 9:00 a.m.-5:00 p.m. Eastern Time (Raleigh, NC). Voicemail is answered the next business day.